VIRTUS in AD

Virtus Communications
gives advice today in the AD on how you can best deal with this in practice. These are the main lessons from the article:

  • take your own responsibility for your blunder and take action.
  • be the bringer of the bad news yourself and be vulnerable.
  • put yourself in the shoes of the other who is bothered by your mistake, and find a suitable solution.
  • do not hide and choose personal communication towards everyone involved.
  • beware of humor, because humor is subjective and you don’t want to give the impression that you are trivializing the problem!

https://lnkd.in/exZdNAc